Jaeger-LeCoultre Shipping

Frequently asked questions

Is this an authentic Jaeger-LeCoultre watch?

No. This is a Jaeger-LeCoultre-style replica listing, not a watch manufactured or authorised by Jaeger-LeCoultre. Model names and reference numbers identify the catalogue style only.

What case size does this listing give?

The listing does not state a case size. Ask us for the current unit’s measurements before ordering; do not assume the dimensions of the original model.

Which movement does the listing describe?

No movement is specified in the listing. Ask us which movement the current unit uses rather than assuming the movement of the original model.

Which materials and finish are described?

The listing gives limited material information. The photographs are the best guide; ask for current close-ups of the dial, case and strap before ordering.

What water-resistance information is listed?

No water-resistance rating is given in this listing. Keep the watch away from water until the current unit’s rating is confirmed; a model name does not establish a tested rating.

How do I get the right fit?

Ask us about the bracelet or strap dimensions and adjustment options. Have sizing work carried out by a watch technician.

What is included with the watch?

Box and paperwork are not confirmed in the listing. If they matter to you, ask before ordering and get the answer in writing.

Why is there no price on this listing?

Price and availability are confirmed individually. Ask for a current quote rather than assuming the last listed price still applies.

How is delivery handled?

Ask for the applicable shipping cost, transit estimate and return terms before ordering. Read the shipping and return pages; delivery windows and warranty terms should be confirmed for your destination and this specific unit.

Do you provide QC photos?

Ask for QC photographs before dispatch. Confirm the dial colour, bracelet style and any accessories you expect so the unit can be checked against them.